How to Disable "Find My" on Your Apple Device

Click here for video tutorial.

For your security, FindMy must be disabled before we can proceed with any repairs on your Apple device. Please follow the instructions on how to disable FindMy on your Apple device.

Method One: Disable from Browser

1) Go to https://www.icloud.com on a different device than the one you are repairing.

2) Sign in using your Apple ID. If you forgot your Apple ID, please visit the link here.

Note: You can bypass two-factor identification by clicking the shortcut button shown below.

Two Factor Authentication and how to bypass when removing a device from Find My

3) Click on the "Find My" icon.

Find My icon in iCloud settings on a browser

4) Click on the drop-down menu and click on the device that you want to disable 'Find My' on.

IMPORTANT: Your device must be turned off, otherwise it will not be removable.

Device dropdown in Find My on a browser

5) Click on the drop-down menu again and click on the (X) next to the device. This will disable 'Find My' on the device.

Do not erase or remove the device from the account.

Device dropdown in Find My on a browserFinal step - removing iPhone from Find My

Method two: Disable from Device

On iPhone or iPad

Settings Icon

1) Open settings

Tap on your Apple ID (highlighted below).

Apple ID highlighted
Apple Find My Icon

2) Tap the 'Find My' Icon.

3) Tap on "Find My iPhone"
4) Toggle "Find My iPhone" off. You will prompted to enter your Apple ID and password.

Turning off Find My iPhone on your device - toggled on
Turning off Find My iPhone on your device - toggled off

On Mac

1) Open System Preferences.

System Preferences on Mac

2) Click on iCloud.

iCloud icon in Mac System Preferences

3) Scroll down to 'Find My Mac' and toggle off.
You will be prompted to enter your Apple ID and password.

Find my Mac icon in System Preferences

Apple Watches

1) With your Apple Watch and iPhone close together, open the watch app on your iPhone.

Apple Watch App Icon

2) Tap the 'My Watch' tab and then tap 'All Watches' at the top of the screen.

Information Icon found on Apple Watch App on iPhone.

3) Tap the info button next to your Apple Watch.

4) Tap Unpair Apple Watch. For cellular models of Apple Watch, tap Remove [Carrier] Plan.
5) Enter your Apple ID password and tap again to confirm.  

Still have questions? Contact us.

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